The london Coaching Company Limited

Privacy Policy

THE INFORMATION WE COLLECT AND USE:

BY INFORMATION WE MEAN INFORMATION ABOUT YOU COLLECTED THROUGH OUR SERVICE WEBSITE(S), INCLUDING YOUR EMAIL ADDRESS AND OTHER INFORMATION YOU PROVIDE TO US BY REGISTERING FOR OUR SERVICES OR MAKING REQUESTS FOR INFORMATION ABOUT OUR SERVICES. ANY INFORMATION PROVIDED TO US WILL BE RETAINED AND USED SOLELY FOR THE PURPOSES OF FULFILLING YOUR REQUEST FOR INFORMATION, FULFILLING A REQUEST THROUGH A SITE FEATURE, PERFORMING AND CARRYING OUT THE TERMS OF THE SERVICE, OR COMMUNICATING WITH YOU AS A MEMBER OF THE SERVICE.

REGISTRATION

REGISTRATION FOR THE SERVICE IS NOT REQUIRED TO SIMPLY VIEW THE SITE. IF YOU ELECT TO REGISTER FOR THE SERVICE, GAGAN ARORA ASKS YOU FOR INFORMATION THAT ENABLES US TO PROVIDE THE SERVICE. YOU WILL BE REGISTERING WITH GAGAN ARORA ON THE FORM PROVIDED AND SUCH REGISTRATION MAY REQUIRE YOU TO PROVIDE CONTACT INFORMATION SUCH AS YOUR NAME AND EMAIL ADDRESS.

AGGREGATE INFORMATION

FROM TIME TO TIME, WE MAY COLLECT GENERAL, NON-PERSONAL, STATISTICAL INFORMATION ABOUT THE USE OF THE SITE AND THE SERVICE, SUCH AS HOW MANY VISITORS VISIT A SPECIFIC PAGE ON THE SITE, HOW LONG THEY STAY ON THAT PAGE, AND WHICH HYPERLINKS, IF ANY, THEY “CLICK” ON. WE COLLECT THIS INFORMATION THROUGH THE USE OF TECHNOLOGIES SUCH AS “COOKIES” AND “IP ADDRESSES”, WHICH ARE DISCUSSED IN GREATER DETAIL BELOW. WE MAY ALSO GROUP THIS INFORMATION INTO AGGREGATE VISITOR DATA IN ORDER TO DESCRIBE THE USE OF THE SITE AND SERVICE TO OUR EXISTING OR POTENTIAL BUSINESS PARTNERS OR OTHER THIRD PARTIES, OR IN RESPONSE TO A GOVERNMENT REQUEST. HOWEVER, PLEASE BE ASSURED THAT THIS AGGREGATE DATA WILL IN NO WAY PERSONALLY IDENTIFY YOU, OTHER LIST MEMBERS OR ANY OTHER VISITORS TO THE SITE.

IP ADDRESSES

AN IP ADDRESS IS A NUMBER THAT’S AUTOMATICALLY ASSIGNED TO YOUR COMPUTER WHENEVER YOU’RE SURFING THE WEB. WEB SERVERS, THE COMPUTERS THAT “SERVE” WEB PAGES, AUTOMATICALLY IDENTIFY YOUR COMPUTER BY ITS IP ADDRESS. THE COMPANY COLLECTS IP ADDRESSES FOR THE PURPOSES OF SYSTEM ADMINISTRATION, TO REPORT AGGREGATE INFORMATION TO THIRD PARTIES AND TO TRACK THE USE OF THE SITE. WHEN VISITORS REQUEST PAGES FROM THE SITE OR CLICK ON A LINK IN A MAILING SENT THROUGH THE SERVICE OUR SERVERS LOG THE VISITORS’ IP ADDRESSES. WE RESERVE THE RIGHT TO USE IP ADDRESSES TO IDENTIFY A VISITOR OR LIST MEMBER WHEN IT WILL ENHANCE THE USERS EXPERIENCE OR IF WE FEEL IT IS NECESSARY TO ENFORCE COMPLIANCE WITH THE SITE’S POLICIES OR TO PROTECT THE COMPANY, THE SITE, ITS VISITORS, THE SERVICE, OUR INTERNET SERVICE PROVIDER PARTNERS, THE LIST MEMBERS OR OTHERS.

COOKIES ARE PIECES OF INFORMATION THAT A WEBSITES TRANSFERS TO AN INDIVIDUAL’S HARD DRIVE FOR RECORD-KEEPING PURPOSES. COOKIES MAKE WEB-SURFING EASIER FOR YOU BY SAVING YOUR PREFERENCES WHILE YOU’RE AT THE SITE. THE USE OF COOKIES IS AN INDUSTRY STANDARD — YOU’LL FIND THEM AT MOST WEBSITES. FOR EXAMPLE, WE MAY USE COOKIES ON THE SITE TO VERIFY THE SUBSCRIBER’S LOGIN STATUS. THEY ARE NOT USED TO STORE PERSONAL INFORMATION, OR TO RETAIN HISTORICAL OR TRANSACTIONAL SUBSCRIBER DATA. BY SHOWING HOW AND WHEN VISITORS USE THE SITE, COOKIES HELP US SEE WHICH AREAS ARE POPULAR AND WHICH ARE NOT. INFORMATION SUCH AS THE TOTAL NUMBER OF VISITORS AND PAGES VIEWED IS MOST EASILY TRACKED WITH COOKIES. WE MAY USE THE INFORMATION FROM COOKIES TO MAKE IMPROVEMENTS AND UPDATES TO THE SITE AND TO TAILOR OUR SERVICES TO OUR VISITORS’, LIST MEMBERS’ AND SURVEY PARTICIPANTS’ NEEDS.

YOU ALWAYS HAVE THE OPTION OF DISABLING COOKIES USING YOUR BROWSER PREFERENCES. MOST BROWSERS ARE INITIALLY SET UP TO ACCEPT COOKIES. YOU CAN RESET YOUR BROWSER TO REFUSE ALL COOKIES OR INDICATE WHEN A COOKIE IS BEING SENT. HOWEVER, PLEASE BE AWARE THAT SOME FEATURES OF THE SITE WILL NOT FUNCTION PROPERLY OR MAY BE SLOWER IF YOU REFUSE COOKIES.

CLEAR GIFS (WEB BEACONS / WEB BUGS)

CLEAR GIFS ARE TINY GRAPHICS WITH A UNIQUE IDENTIFIER, SIMILAR IN FUNCTION TO COOKIES, AND ARE USED TO TRACK THE ONLINE MOVEMENTS OF WEB USERS. IN CONTRAST TO COOKIES, WHICH ARE STORED ON A USER’S COMPUTER HARD DRIVE, CLEAR GIFS ARE EMBEDDED INVISIBLY IN HTML FILES AND ARE ABOUT THE SIZE OF THE PERIOD AT THE END OF THIS SENTENCE.

WE MAY USE CLEAR GIFS IN OUR HTML-BASED EMAILS TO LET US KNOW WHICH EMAILS HAVE BEEN OPENED BY RECIPIENTS. THIS ALLOWS US TO GAUGE THE EFFECTIVENESS OF CERTAIN COMMUNICATIONS AND THE EFFECTIVENESS OF OUR MARKETING CAMPAIGNS. IF YOU NO LONGER WISH TO RECEIVE OUR NEWSLETTER OR OTHER PROMOTIONAL COMMUNICATIONS BY EMAIL, YOU MAY OPT-OUT OF RECEIVING THEM BY FOLLOWING THE INSTRUCTIONS INCLUDED IN EACH COMMUNICATION.

PROFILE

WE MAY STORE INFORMATION THAT WE COLLECT THROUGH COOKIES AND CLEAR GIFS TO CREATE A “PROFILE” OF YOUR PREFERENCES. WE MAY TIE YOUR PERSONAL INFORMATION TO INFORMATION IN THE PROFILE TO PROVIDE TAILORED PROMOTIONS AND MARKETING OFFERS OR TO IMPROVE THE CONTENT OF THE SITE FOR YOU. WE DO NOT SHARE YOUR PROFILE WITH THIRD PARTIES.

INFORMATION SHARING AND DISCLOSURE

EXCEPT FOR THE LIMITED SITUATIONS LISTED HERE IN THIS PRIVACY POLICY, WE WILL NOT SHARE YOUR PERSONAL INFORMATION WITH THIRD PARTIES.

AGENTS AND THIRD PARTY SERVICE PROVIDERS

TO PROVIDE THE SERVICE TO YOU, WE MAY SOMETIMES USE OTHER BUSINESSES TO PERFORM CERTAIN SPECIALIZED SERVICES SUCH AS DATA PROCESSING OR OTHER TECHNOLOGY SERVICES. IN SUCH INSTANCES, WE MAY PROVIDE YOUR PERSONAL INFORMATION TO THOSE BUSINESSES BUT THEY ARE NOT PERMITTED TO RETAIN OR USE YOUR INFORMATION FOR ANY OTHER PURPOSE.

CHANGE OF CONTROL / ASSET TRANSFER

AS THE COMPANY DEVELOPS, WE MAY BUY OTHER BUSINESSES OR THEIR ASSETS OR SELL ALL OR PARTS OF OUR BUSINESS ASSETS. CUSTOMER INFORMATION IS GENERALLY ONE OF THE BUSINESS ASSETS INVOLVED IN SUCH TRANSACTIONS. THUS, IN THE EVENT THAT THE ASSETS OF THE COMPANY IN WHOLE OR IN PARTS ARE ACQUIRED BY A THIRD-PARTY, CUSTOMER INFORMATION, INCLUDING ANY VISITOR INFORMATION COLLECTED THROUGH THE SITE OR THE SERVICE, WOULD BE ONE OF THE TRANSFERRED ASSETS. IN THE EVENT OF A CORPORATE CHANGE IN CONTROL OR SALE OF ALL OR PARTS OF OUR BUSINESS ASSETS OUR USERS WILL BE NOTIFIED IN ACCORDANCE WITH THE “CHANGES TO THIS POLICY” SECTION OF THE POLICY IF THEIR PERSONAL INFORMATION IS PROVIDED TO THE NEW CORPORATE ENTITY OR ASSET PURCHASER.

LEGAL COMPLIANCE

THE COMPANY RESERVES THE RIGHT TO DISCLOSE MEMBER INFORMATION IN SPECIAL CASES WHEN WE HAVE REASON TO BELIEVE THAT DISCLOSING THIS INFORMATION IS NECESSARY TO IDENTIFY, CONTACT OR BRING LEGAL ACTION AGAINST SOMEONE WHO MAY BE CAUSING INJURY TO OR INTERFERENCE WITH (EITHER INTENTIONALLY OR UNINTENTIONALLY) THE COMPANY’S RIGHTS OR PROPERTY, OTHER VISITORS, LIST MEMBERS, OR ANYONE ELSE THAT COULD BE HARMED BY SUCH ACTIVITIES. THE COMPANY ALSO RESERVES THE RIGHT TO DISCLOSE VISITOR OR LIST MEMBER INFORMATION WHEN WE BELIEVE IN GOOD FAITH THAT THE LAW REQUIRES IT.

COMMUNICATIONS FROM THE SITE:

CUSTOMER SERVICE

BASED UPON THE INFORMATION YOU PROVIDE US, WE WILL COMMUNICATE WITH YOU IN RESPONSE TO YOUR INQUIRIES, TO PROVIDE THE SERVICES YOU REQUEST, AND TO MANAGE YOUR ACCOUNT. WE MAY COMMUNICATE WITH YOU BY EMAIL OR TELEPHONE.

NEWSLETTERS AND PROMOTIONS

WE MAY PROVIDE YOU WITH THE OPPORTUNITY TO OPT-IN TO ADDITIONAL NEWSLETTERS OR PROMOTIONAL COMMUNICATIONS SENT BY EMAIL. IF YOU HAVE OPTED IN OR OTHERWISE QUALIFY TO RECEIVE THESE FORMS OF COMMUNICATION, WE WILL USE YOUR NAME AND EMAIL ADDRESS TO COMMUNICATE WITH YOU. OUT OF RESPECT FOR YOUR PRIVACY, WE PROVIDE YOU WITH A WAY TO UNSUBSCRIBE. PLEASE SEE THE “CHOICE AND OPT-OUT” SECTION.

CHOICE/OPT-OUT

SERVICE EMAIL MESSAGES ARE REQUIRED TO FULFILL THE SERVICE TO YOU. YOU MAY OPT OUT OF THESE COMMUNICATIONS, WHICH ARE NOT PROMOTIONAL IN NATURE. IF YOU DO NOT WISH TO RECEIVE THEM YOU MAY OPT-OUT AND/OR DEACTIVATE YOUR ACCOUNT BY FOLLOWING THE INSTRUCTIONS INCLUDED IN EACH COMMUNICATION OR BY CONTACTING MAC ATTRAM AT SUPPORT@BUSINESSDYNAMIX.CO.UK

WE MAY PROVIDE YOU THE OPPORTUNITY TO OPT-IN TO ADDITIONAL NEWSLETTERS OR PROMOTIONAL COMMUNICATIONS SENT BY EMAIL. IF YOU HAVE OPTED IN OR OTHERWISE QUALIFY TO RECEIVE THESE FORMS OF COMMUNICATION, AND NO LONGER WISH TO RECEIVE OUR NEWSLETTER OR OTHER PROMOTIONAL COMMUNICATIONS BY EMAIL, YOU MAY OPT-OUT OF RECEIVING THEM BY FOLLOWING THE INSTRUCTIONS INCLUDED IN EACH COMMUNICATION.

SECURITY AND INFORMATION PROTECTION

THE SECURITY OF YOUR INFORMATION IS IMPORTANT TO US. WHEN YOU ENTER SENSITIVE INFORMATION (SUCH AS A CREDIT CARD NUMBER) ON OUR PAYMENT FORMS, WE ENCRYPT THAT INFORMATION USING SECURE SOCKET LAYER (SSL) TECHNOLOGY.

WE FOLLOW GENERALLY ACCEPTED INDUSTRY STANDARDS TO PROTECT THE INFORMATION SUBMITTED TO US, BOTH DURING TRANSMISSION AND ONCE WE RECEIVE IT. NO METHOD OF TRANSMISSION OVER THE INTERNET, OR METHOD OF ELECTRONIC STORAGE, IS 100% SECURE, HOWEVER. THEREFORE, WHILE WE STRIVE TO USE COMMERCIALLY ACCEPTABLE MEANS TO PROTECT YOUR PERSONAL INFORMATION, WE CANNOT GUARANTEE ITS ABSOLUTE SECURITY.

FIREWALLS

PROTECTING THE SECURITY OF YOUR PERSONAL INFORMATION IS VERY IMPORTANT TO US. WHEN WE STORE INFORMATION THAT YOU HAVE PROVIDED TO US WHEN REGISTERING FOR THE SERVICE, THAT INFORMATION IS PROTECTED BY SECURITY MEASURES THAT INCLUDE “FIREWALLS” (A COMBINATION OF COMPUTER HARDWARE AND SOFTWARE THAT HELPS KEEP UNAUTHORIZED VISITORS FROM ACCESSING INFORMATION WITHIN OUR COMPUTER NETWORK), “INTRUSION DETECTION SYSTEMS” (A COMBINATION OF COMPUTER HARDWARE AND SOFTWARE THAT HELPS DETECT ANY UNAUTHORIZED VISITORS) AND OTHER TOOLS SUCH AS DATA ENCRYPTION AND PHYSICAL SECURITY, WHERE APPROPRIATE.

UNFORTUNATELY, NO DATA TRANSMISSION OVER THE INTERNET OR DATA REPOSITORY CAN BE GUARANTEED TO BE 100% SECURE. AS A RESULT, WHILE THE COMPANY STRIVES TO PROTECT YOUR PERSONAL INFORMATION AND PRIVACY, WE CANNOT GUARANTEE OR WARRANT THE SECURITY OF ANY INFORMATION YOU DISCLOSE OR TRANSMIT TO US ONLINE AND CANNOT BE RESPONSIBLE FOR THE THEFT, DESTRUCTION, OR INADVERTENT DISCLOSURE OF YOUR PERSONAL INFORMATION.

LINKS TO OTHER SITES

PLEASE BE AWARE THAT WHEN YOU ARE ON THE SITE, OR WHEN YOU RECEIVE AN EMAIL MESSAGE FROM US THROUGH THE SERVICE, YOU COULD BE DIRECTED TO OTHER SITES THAT ARE BEYOND OUR CONTROL. THERE MAY BE LINKS TO OTHER SITES FROM THE SITE’S PAGES OR FROM THE EMAIL MESSAGE WE SEND TO YOU THAT TAKE YOU OUTSIDE OUR SITE. THESE OTHER SITES MAY SEND THEIR OWN COOKIES TO VISITORS, COLLECT DATA, OR SOLICIT PERSONAL INFORMATION. THE PRIVACY POLICIES OF THESE OTHER SITES MAY BE SIGNIFICANTLY DIFFERENT FROM THIS PRIVACY POLICY. WE ARE NOT RESPONSIBLE FOR THE PRIVACY PRACTICES OF THESE OTHER SITES AND CANNOT GUARANTEE THE SECURITY OF ANY OF YOUR PERSONAL INFORMATION COLLECTED THERE. NOTE THAT WHEN YOU LINK TO A THIRD PARTY SITE FROM THE SITE, YOU MAY SEE PRE-POPULATED DATA FIELDS WITH YOUR PERSONAL INFORMATION; HOWEVER, THAT INFORMATION IS NOT AVAILABLE TO THE THIRD PARTY UNLESS YOU TAKE CERTAIN ACTIONS ON THE THIRD PARTY’S SITE, SUCH AS SUBMITTING A FORM.

WE DO NOT KNOWINGLY COLLECT INFORMATION FROM CHILDREN UNDER THE AGE OF 13 ON THE SITE OR THROUGH THE SERVICE. IF YOU ARE UNDER THE AGE OF 13, PLEASE DO NOT PROVIDE ANY INFORMATION TO US. IF WE BECOME AWARE THAT WE HAVE COLLECTED INFORMATION FROM A CHILD UNDER THE AGE OF 13, WE WILL MAKE COMMERCIALLY REASONABLE EFFORTS TO DELETE SUCH INFORMATION FROM OUR DATABASE.

CHANGES TO THIS POLICY

THE TERMS OF THIS PRIVACY POLICY MAY CHANGE FROM TIME TO TIME. WE WILL NOTIFY YOU OF ANY MATERIAL CHANGES TO THIS PRIVACY POLICY BY POSTING A NOTICE ON THE HOMEPAGE OF THE SITE FOR A REASONABLE PERIOD OF TIME AFTER SUCH CHANGES ARE MADE, THAT THIS PRIVACY POLICY HAS BEEN UPDATED, AND BY CHANGING THE “EFFECTIVE” DATE AT THE TOP OF THIS PRIVACY POLICY. WE ENCOURAGE YOU TO CHECK THIS PAGE PERIODICALLY FOR ANY CHANGES. YOUR CONTINUED USE OF THE SITE AND PARTICIPATION IN FOLLOWING THE POSTING OF CHANGES TO THESE TERMS WILL MEAN YOU ACCEPT THOSE CHANGES.

CONTACTING US

WE VALUE YOUR OPINIONS. IF YOU HAVE COMMENTS OR QUESTIONS ABOUT OUR PRIVACY POLICY, PLEASE SEND THEM TO SUPPORT@BUSINESSDYNAMIX.CO.UK

Terms and Conditions

The London coaching company limited is a leading provider of business training and consulting services. In general, we offer products and services relating to business training, consulting, masterminding and coaching.

This agreement applies as between you, the User of this Website and The London Coaching Company Limited, the owner of this Website. Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately.

No part of this Website is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer and our acceptance of that offer is deemed to occur upon our sending a dispatch email to you indicating that your order has been fulfilled and is on its way to you.

1. Definitions and Interpretation

In this Agreement the following terms shall have the following meanings:

“Account” means collectively the personal information, Payment Information and credentials used by Users to access Paid Content and / or any communications System on the Website ;

“Carrier” means any third party responsible for transporting purchased Goods from our Premises to customers;

“Content” means any text, graphics, images, audio, video, software, data compilations and other any form of information capable of being stored in a computer that appears on or forms part of this Website ;

“Goods” means any products that The London Coaching Company Limited advertises and / or makes available for sale through this Website ;

“Service” means collectively any online facilities, tools, services or information that The London Coaching Company Limited makes available through the Website either now or in the future;

“Payment Information” means any details required for the purchase of Goods from this Website . This includes, but is not limited to, credit / debit card numbers, bank account numbers and sort codes;

“Purchase Information” means collectively any orders, invoices, dispatch notes, receipts or similar that may be in hard copy or electronic form;

“Premises” Means our place(s) of business located at ?

“System” means any online communications infrastructure that The London Coaching Company Limited makes available through the Website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;

“User” / “Users” means any third party that accesses the Website and is not employed by The London Coaching Company Limited and acting in the course of their employment; and;

“Website ” means the website that you are currently using (www.businessdynamix.co.uk) and any sub-domains of this site, unless expressly excluded by their own terms and conditions.

www.businessdynamix.co.uk website is owned by The London coaching company limited.

2. Age Restrictions

Persons under the age of 18 should use this Website only with the supervision of an Adult. Payment Information must be provided by or with the permission of an Adult.

3. Business Customers

These Terms and Conditions also apply to customers buying Goods in the course of business. If you are a business customer, please consult our business Terms and Conditions.

4. International Customers

If Goods are being ordered from outside The London Coaching Company Limited country of registration, import duties and taxes may be incurred once your Goods reach their destination. The London Coaching Company Limited is not responsible for these charges and we undertake to make no calculations or estimates in this regard. If you are buying internationally, you are advised to contact your local customs authorities for further details on costs and procedures.

As the purchaser of the Goods, you will also be the importer of record and as such should ensure that your purchase is in full compliance with the laws of the country into which the Goods are being imported. Please be aware that Goods may be inspected on arrival at port for customs purposes and Mac Attram cannot guarantee that the packaging of your Goods will be free of signs of tampering.

5. Intellectual Property

5.1 Subject to the exceptions in Clause 6 of these Terms and Conditions, all Content included on the Website , unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of The London coaching comapny, our affiliates, or other relevant third parties. By continuing to use the Website you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other laws.

5.2 Subject to Clause 7 you may not reproduce, copy, distribute, store or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given express written permission to do so by The London coaching company limited.

6. Third Party Intellectual Property

6.1 Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, in product images and descriptions belong to the manufacturers or distributors of such products as may be applicable.

6.2 Subject to Clause 7 you may not reproduce, copy, distribute, store or in any other fashion re-use such material unless otherwise indicated on the Website or unless given express written permission to do so by the relevant manufacturer or supplier.

7. Fair Use of Intellectual Property

Material from the Website may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.

8. Links to Other Websites

This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of The London coaching company limited or that of our affiliates. We assume no responsibility for the content of such Website s and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.

9. Links to this Website

Those wishing to place a link to this Website on other sites may do so only to the home page of the site www.businessdynamix.co.uk without prior permission. Deep linking (i.e. links to specific pages within the site) requires the express permission of The London coaching company limited. To find out more please contact us by email at: support@businessdynamix.co.uk

10. Use of Communications Facilities

10.1 When using the enquiry form or any other System on the Website you should do so in accordance with the following rules:

10.1.1 You must not use obscene or vulgar language;

10.1.2 You must not submit Content that is unlawful or otherwise objectionable. This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;

10.1.3 You must not submit Content that is intended to promote or incite violence;

10.1.4 It is advised that submissions are made using the English language(s) as we may be unable to respond to enquiries submitted in any other languages;

10.1.5 The means by which you identify yourself must not violate these terms of use or any applicable laws;

10.1.6 You must not impersonate other people, particularly employees and representatives of The London coaching company limited or our affiliates; and

10.1.7 You must not use our System for unauthorised mass-communication such as “spam” or “junk mail”.

10.2 You acknowledge that the London coaching company limited reserves the right to monitor any and all communications made to us or using our System.

11. Accounts

11.1 In order to purchase Goods on this Website and to use the Forums facilities you are required to create an Account which will contain certain personal details and Payment Information which may vary based upon your use of the Website as we may not require payment information until you wish to make a purchase.

By continuing to use this Website you represent and warrant that:

11.1.1 all information you submit is accurate and truthful;

11.1.2 you have permission to submit Payment Information where permission may be required; and

11.1.3 you will keep this information accurate and up-to-date.

Your creation of an Account is further affirmation of your representation and warranty.

11.2 It is recommended that you do not share your Account details, particularly your username and password. The London coaching company limited accepts no liability for any losses or damages incurred as a result of your Account details being shared by you. If you use a shared computer, it is recommended that you do not save your Account details in your internet browser.

11.3 If you have reason to believe that your Account details have been obtained by another without consent, you should contact The London coaching company limited immediately to suspend your Account and cancel any unauthorised purchases that may be pending. Please be aware that purchases can only be cancelled until they are dispatched. In the event that an unauthorised purchase is dispatched prior to your notifying us of the unauthorised nature of the purchase, The London coaching company limited accepts no liability or responsibility and you should make contact with the Carrier detailed in the Purchase Information.

11.4 When choosing your username you are required to adhere to the terms set out above in Clause 10. Any failure to do so could result in the suspension and/or deletion of your Account.

12. Termination and Cancellation

12.1 Either The London coaching company limited or you may terminate your Account. If The London coaching company limited terminates your Account, you will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, we reserve the right to terminate without giving reasons.

12.2 If The London coaching company limited terminates your Account, any current or pending purchases on your Account will not be cancelled and will be dispatched.

12.3 The London coaching company limited reserves the right to cancel purchases without stating reasons, for any reason prior to processing payment and dispatch.

12.4 If purchases are cancelled for any reason prior to dispatch you will be refunded any monies paid in relation to those purchases.

12.5 If you terminate your Account any non-dispatched purchases will be cancelled, and you will be refunded any monies paid in relation to those purchases.

12.6 Business FastTrack, Business Academy & other specified programs: For 100% Money Back Guarantee clients are asked to provide evidence of completing the lessons and associated study documents within 24 hours of refund request. Refunds will only be processed once sufficient proof of documents & action has been provided within 24 hours of the request.

12.7 All Coaching Programs must be commenced within 6 months of purchase.

13. Goods, Pricing and Availability

13.1 Whilst every effort has been made to ensure that all graphical representations and descriptions of Goods available from The London coaching company limited correspond to the actual Goods, The London coaching company limited is not responsible for any variations from these descriptions. This does not exclude our liability for mistakes due to negligence on our part and refers only to variations of the correct Goods, not different Goods altogether. Please refer to Clause 15.1 for incorrect Goods.

13.2 Where appropriate, you may be required to select the required [size] [model] [colour] [number] [other features] of the Goods that you are purchasing.

13.3 The London coaching company limited does not represent or warrant that such Goods will be available. Stock indications are not provided on the Website

13.4 All pricing information on the Website is correct at the time of going online. The London coaching company limited reserves the right to change prices and alter or remove any special offers from time to time and as necessary. All pricing information is reviewed and updated every month.

13.5 In the event that prices are changed during the period between an order being placed for Goods and The London coaching company limited processing that order and taking payment, you will be contacted prior to your order being processed with details of the new price;

13.6 All prices on the Website do not include VAT unless explicitly stated. The London coaching company limited is not yet registered for VAT

14. Delivery

14.1 The London coaching company limited will notify you by way of email when your goods are to be dispatched to you. The message will contain details of estimated delivery times in addition to any reasons for a delay in the delivery of the Goods purchased by you.

14.2 If The London coaching company limited receives no communication from you, within 7 days of delivery, regarding any problems with the Goods, you are deemed to have received the Goods in full working order and with no problems.

15. Returns Policy

The London coaching company limited aims to always provide high quality Goods that are fault free and undamaged. On occasion however, goods may need to be returned. Returns are governed by these Terms and Conditions.

15.1 If you receive Goods which do not match those that you ordered, unless accompanied by an explanatory note detailing the changes, stating reasons for the changes and setting out your options, you should contact us within 7 days to arrange collection and return. The London coaching company limited is not responsible for paying shipment costs. You will be given the option to have the Goods replaced with those ordered (if available) or to be refunded through the payment method used by you when purchasing the Goods. Refunds and replacements will be issued upon our receipt of the returned Goods.

15.2 If any Goods you have purchased have faults when they are delivered to you, you should contact The London coaching company limited within 28 days to arrange collection and return. The London coaching company limited is not responsible for paying shipment costs. Goods must be returned in their original condition with all packaging intact and documentation. Upon receipt of the returned Goods, the price of the Goods, as paid by you, will be refunded to you through the payment method used by you when purchasing the Goods.

15.3 If any Goods develop faults within their warranty period, you are entitled to a repair or replacement under the terms of that warranty.

15.4 If Goods are damaged in transit and the damage is apparent on delivery, you should sign the delivery note to the effect that the goods have been damaged. In any event, you should report such damage to The London coaching company limited within 7 days and arrange collection and return. The London coaching company limited is not responsible for paying shipment costs. Upon receipt of the returned Goods, the price of the Goods, as paid by you, will be refunded to you through the payment method used by you when purchasing the Goods.

15.5 You have a statutory right to a “cooling off” period. This period begins once your order is complete and ends 7 days after the Goods have been delivered. If you change your mind about the goods within this period, please return them to The London coaching company limited within 7 days of receipt. Goods can only be returned for this reason if their packaging remains unopened and the Goods can be re-sold, as new, without any additional work on the part of The London coaching company limited. You are responsible for paying shipment costs if Goods are returned for this reason.

15.6 Audio products are non-refundable if they have been opened. Only unopened audio products in its original, unopened packaging will be accepted for refunds.

15.7 Paid tickets for The London coaching company limited events are refundable within 7 days of purchase. After this period, tickets are non-refundable but transferable by contacting us at support@businessdynamix.co.uk

15.8 The London coaching company limited also promotes events for other speakers. Policies set forth by these partners may prohibit us from issuing any refunds even within the initial 7 day period.

15.9 If you wish to return Goods to The London coaching company limited for any of the above reasons, please contact us at support@businessdynamix.co.uk to make the appropriate arrangements.

15.10 The London coaching company limited reserves the right to exercise discretion with respect to any returns under these Terms and Conditions. Factors which may be taken into account in the exercise of this discretion include, but are not limited to:

15.10.1 Any use or enjoyment that you may have already had out of the Goods;

15.10.2 Any characteristics of the Goods which may cause them to deteriorate or expire rapidly;

15.10.3 The fact that the Goods consist of audio or video recordings or computer software and that the packaging has been opened;

15.10.4 Any discounts that may have formed part of the purchase price of the Goods to reflect any lack of quality made known to the Customer at the time of purchase.

Such discretion to be exercised only within the confines of the law.

16. Privacy

Use of the Website is also governed by our Privacy Policy, which is incorporated into these terms and conditions by this reference. To view the Privacy Policy, please click on the link above.

17. Disclaimers

17.1 The London coaching company limited makes no warranty or representation that the Website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Services.

17.2 No part of this Website is intended to constitute advice and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind.

17.3 No part of this Website is intended to constitute a contractual offer capable of acceptance.

18. Changes to the Service and these Terms and Conditions

The London coaching company limited reserves the right to change the Website , its Content or these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the Website following the changes. If The London coaching company limited is required to make any changes to Terms and Conditions relating to sale of Goods by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.

19. Availability of the Website

The Service is provided “as is” and on an “as available” basis. We give no warranty that the Service will be free of defects and / or faults. To the maximum extent permitted by the law we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.

The London coaching company limited accepts no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.

20. Limitation of Liability

20.1 To the maximum extent permitted by law, The London coaching company limited accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein. Users should be aware that they use the Website and its Content at their own risk.

20.2 Nothing in these Terms and Conditions excludes or restricts The London coaching company limited’s liability for death or personal injury resulting from any negligence or fraud on the part of The London coaching company limited

20.3 Nothing in these Terms and Conditions excludes or restricts The London coaching company limited’s liability for any direct or indirect loss or damage arising out of the incorrect delivery of Goods or out of reliance on incorrect information included on the Website .

20.4 Whilst every effort has been made to ensure that these terms and conditions adhere strictly with the relevant provisions of the Unfair Contract Terms Act 1977, in the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these terms and conditions and shall not affect the validity and enforceability of the remaining terms and conditions. This term shall apply only within jurisdictions where a particular term is illegal.

21. No Waiver

In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.

22. Previous Terms and Conditions

In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.

23. Notices

All notices / communications shall be given to us either by post to our Premises (see address above) or by email to info@thelondoncoachingcompany.com

Such notice will be deemed received 3 days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.

24. Law and Jurisdiction

These terms and conditions and the relationship between you and The London coaching company limited shall be governed by and construed in accordance with the Law of England and Wales

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